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EXPERTISE

  • CONCEPT
    DEVELOPMENT

    We thrive to develop strong, focused, innovative, and endearing concepts through compelling and engaging stories. Then we build the experience around this core concept and align the storyline, background, characters, and themed elements. Thus creating a solid brand story for customers to understand and relate to.

  • CONTENT
    CREATION

    • :: Conceptualization
    • :: Storytelling
    • :: Program Design
    • :: Activities Design
    • :: Script Development
    • :: Shows and Event Design

    To create a memorable experience, content must be perfectly linked to the concept and developed understanding your audience to choose the right tone and define exactly what you want to communicate. We seek to generate content that builds the main storytelling. Every experience is tightly linked to the content design. We analyse what we offer and how it can provide significant value to our clients. Every aspect is considered when designing an activity, a space, a sales process, and even a snack. Any customer service approach must be part of the experience.

  • ARCHITECTURE &
    THEMING DESIGN

    • :: Master Planning
    • :: Architectural Design
    • :: Theming Design
    • :: Flows and Accessibility
    • :: Construction and Fit Out

    Physical Spaces should immerse users into the experience, guide visitors deep into the context, making them a part of it. Spaces must offer comfort and surprise. Enable a safe, accessible and intuitive environment where each element of the experience has been thoroughly considered and positioned in the right place.

  • BRAND
    COMMUNICATION

    • :: Brand Design
    • :: Graphic Design
    • :: Illustration
    • :: Characters Design
    • :: Print Media
    • :: Electronic Media
    • :: Social Media
    • :: Community Management

    Brand communication is key, from conceptualization and logo design to applications, support graphics, illustrations, characters and all the visual environment that helps in building a powerful, outstanding, and reconizable brand. We take care of all visual elements and align them to the master concept, creating logic, structure, and cohesion. Focused, targeted, innovative communication will provide a strong bond with your clients. From printed to social, all media must be aligned to the brands essence.

  • MULTIMEDIA PRODUCTION

    • :: Video Production
    • :: 2D and 3D Animation
    • :: Electronic Communication
    • :: 4D Shows design
    • :: Apps Development
    • :: Music Production
    • :: Interactive Solutions
    • :: VR and AR Development
    • :: Mapping

    Physical space can be expanded and taken to the next level with virtual tools. Video, Audio, Animation, Apps, AR, VR, 4D Shows and other Interactive solutions can help connect with your clients, bond and expand their visit beyond physical boundaries. So they leave, taking your brand with them.

  • OPERATION
    SUPPORT

    • :: Customer Service Support
    • :: Playability
    • :: Operational Efficiency
    • :: Corporate Communication Materials
    • :: Operational Costs Efficiency
    • :: Safety and Security Advise
    • :: Quality Assurance

    Providing an immaculate service is an essential part of the experience. To achieve this, we help you generate the right operational controls that include: efficient and solid training programs and materials for a motivated and prepared staff; systematic quality assurance programs, flow revisions, accessibility, safety and security revisions, and operational efficiency programs. To exceed your visitors´expectations, we will create for you the right support materials for the operation. We can include SOPs, guidelines, manuals, and corporate communication materials. Aswell as training and loyalty programs, design support, and service assessment programs

  • BRANDING
    EXPANSION

    • :: Industrial Design
    • :: Vehicle Design
    • :: Stand and Interactive Kiosk
    • :: Product Design
    • :: Packing Design
    • :: Uniform, Wardrobe and Mascot Design
    • :: Product Shot
    • :: Sales and Promotional Material

    All aspects most be covered: furniture, uniforms, packing souvenirs, vehicles, mascots, stands, and kiosks among others. Every part of the brand and concept must be aligned and respect its very own essence. Quality in design is well perceived by visitors sometimes in an unconscious way, but it makes a difference. Only the right synchrony of all elements will leave a memorable mark. We can design and supervise every different aspect to complete the experience. Anything is possible.